As a pursuer and advocate of smart energy, Zhiguang has always adhered to the business philosophy of "helping customers use energy safely, economically and comfortably", continues to adhere to product technology innovation and service model innovation, and continuously improves independent innovation capabilities and technological innovation levels. Our customers provide diversified products and technologies, provide better service support and experience, and create greater value for customers.
The company has established a complete service center and spare parts warehouse across the country to respond to the needs of on-site services in a timely manner. On this basis, a service network covering major customer service points and project departments across the country has been established to provide customers and partners with faster, more convenient, comprehensive and thoughtful high-quality services.
The service department has a team with excellent technology and rich experience, providing 24-hour all-weather service to provide customers with fast and timely service and technical support.
Focusing on customer service needs, Zhiguang is committed to promoting the construction and improvement of the service management system, continuously improving the service quality and customer complaint management system, and establishing a collection of service event information, event classification, event early warning response, task assignment, progress tracking and results. A comprehensive service tracking and management mechanism that integrates feedback, continuously improves and innovates the service management model, and continuously improves and enhances user experience.
Service Phone
4008800233
Service mailbox
4008800233@yunkangwangye.com
Zhiguang has established seven regional service centers and spare parts warehouses with Guangzhou, Beijing, Shanghai, Xi'an, Chongqing, Wuhan, and Hangzhou as the core. > The service network of the project department can provide customers and partners with faster, more convenient, comprehensive and thoughtful high-quality services.
region | Telephone | Responsible area |
Northern District | 18092601243 | Beijing, Tianjin, Hebei, Shandong, Heilongjiang, Jilin, Liaoning, 6 provinces and 2 cities in eastern Inner Mongolia |
Eastern Region | 18826125891 | 1 city in 4 provinces of Shanghai, Zhejiang, Jiangsu, Fujian and Jiangxi |
Southern Region | 15989022308 | Responsible area: Guangdong, Guangxi, Hainan 3 provinces |
Central China | 15018725435 | Henan, Hubei, Hunan, Anhui 4 provinces |
Southwest | 18826127691 | Sichuan, Yunnan, Guizhou, Chongqing 3 provinces and 1 city |
North-west area | 15003539421 | Shaanxi, Shanxi, Gansu, Ningxia, Xinjiang, Tibet, Qinghai, 8 provinces in central and eastern Inner Mongolia |
overseas | 15296496196 | overseas |